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Media inquiries:
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Video/Audio Download Tips

When you click on a video or audio link, a “pop-up” window will appear. This window will tell you which browser(s) you can use to watch or hear the clip. Once you select a browser, the clip will open and play in another window.

If you experience trouble downloading clips, please make sure you have a recent version of RealPlayer or QuickTime Player and check your browser settings.

For the closed captioned video letters in Windows Media format, you must enable captions under the Play menu -> Captions and Subtitles -> On if Available.


If you're using Internet Explorer or AOL Browser...
If you're using Netscape Navigator and Netscape Communicator...
If you still have a problem...

Media Players and plug-ins
Unix/Linux RealPlayer free download

Internet Explorer or AOL Browser Settings
You should have at least one of these settings in the Internet Explorer
or AOL Browser File Helper preferences:

Description: RealPlayer File
Application: RealPlayer Extension: .ram,.rm
If you need to add a File Helper for this, click the "Add..." button
and use these settings: Representation
Description: RealPlayer File
Extension: .ram,.rm
MIME type: audio/x-pn-realaudio
File Type
Application: RealAudio
File type: PNRA File creator: PNst
Encoding: Binary Data
Use for incoming Use for outgoing
Download Destination
Download to: Download Folder
Handling
How to handle: Post-Process with Application
Application: RealPlayer

Description: QuickTime Movie
Application: QuickTime Player Extension: .mov
If you need to add a File Helper for this, click the "Add..." button
and use these settings: Representation
Description: QuickTime Movie
Extension: .mov
MIME type: video/quicktime
File Type
Application: QuickTime Player
File type: MooV File creator: TVOD
Encoding: Binary Data
Use for incoming Use for outgoing
Download Destination
Download to: Download Folder
Handling
How to handle: Post-Process with Application
Application: QuickTime Player

Netscape Navigator and Netscape Communicator
You should have at least one of these settings in Netscape's Applications preferences:

Description: RealAudio Handled by: RealPlayer
If you need to add a new File Type for this, click the "New..." button
and use these settings:
Description: RealAudio
MIME Type: audio/x-pn-realaudio
Suffixes: ram,rm,ra
Handled by
Application: RealPlayer
File Info
File type: PNRA
Use this MIME type for outgoing attachments

Description: QuickTime Video Handled by: QuickTime Player
If you need to add a new File Type for this, click the "New..." button
and use these settings:
Description: QuickTime Video
MIME Type: video/quicktime
Suffixes: qt/mov
Handled by
Application: QuickTime Player
File info
File type: MooV
Use this MIME type for outgoing attachments

If you still have a problem
Contact the webmaster at webmaster@ucop.edu.

Media Players and plug-ins:

Real Player icon RealPlayer  Quicktime icon QuickTime Windows Media Player iconWindows MediaPlayer 



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